Understand the basic choices
ENERGY STAR describes ducted heat pumps that use a home’s ductwork and ductless systems with indoor units serving individual spaces. A contractor should assess the property and the existing equipment before recommending a configuration.
Ask for a home-specific explanation
Discuss the rooms you want to condition, existing ductwork, indoor and outdoor equipment locations, noise considerations and backup heat. Ask what sizing method will be used and how the proposal addresses the home’s heating and cooling needs.
Compare installation scope
Our suggested questions: what equipment is included, what changes are needed, who handles required approvals, what commissioning or startup work is included, and what warranties apply? Verify any rebate or incentive directly with its current provider before relying on it in a budget. Ask for written eligibility details and the assumptions behind any savings estimate.
A few common questions
Is a heat pump always the best replacement?
No single recommendation fits every home. A qualified contractor should assess the building, equipment and your requirements.
How should I compare savings estimates?
Ask each contractor to explain their assumptions about equipment, usage and energy prices. Keep those assumptions alongside the quoted installation costs.